Contact us

We're here to help so please get in touch

General enquires

If your query is product related, please provide the product barcode and as much additional information about the product as possible.


0800 0686 727

Lines are open

9am – 6pm Monday – Friday
9am – 5pm Saturdays and Sundays

Write to us at

Co-op Food Customer Careline Freepost MR 9473 Manchester M4 8BA

Membership enquiries


Write to us at

Co-op Membership Department 10703 1 Angel Square Manchester M60 0AG

Data submitted via a web form or via e-mail may be retained in order to process your enquiry or complaint. For details of our privacy and cookies policies, please follow the links at the bottom of the page.

We may monitor or record telephone calls for security purposes and to improve the quality of our services to you. You have the right to request a copy of the information we hold about you and to correct any inaccuracies, and may do so by writing to the Data Protection Manager, The Co-operative Group, Freepost MR 9473, Manchester M4 8BA.

Alternatively, please ring Customer Careline on Freephone 0800 0686 727 and ask for a Subject Access Request form.

Frequently Asked Questions

Have a question for us? The answers to our most popular questions can be found here.

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